Privacy & Cookies


We are committed to protecting your privacy and any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy & Cookies Policy.

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected:

We collect information about you in the following ways;

  • When you provide it to us (e.g. by contacting us, subscribing to our newsletter or submit an enquiry via our website) If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.
  • From your use of our website, using cookies
  • When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us. We do not record phone calls.
  • Place an order for products or service
  • Voluntarily complete customer surveys provide feedback and participate in competitions.

Website usage information is collected using cookies. We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Information Use:

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the General Data Protection Regulation ((EU) 2016/679) (GDPR) which comes into effect throughout the UK on 25th May. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account.

We use information held about you in the following ways;

  • For administrative and business purposes (particularly to contact you and respond to any enquiries you submit via our website)
  • To advertise our goods or services available our services to you, where you have consented to be contacted for such purposes.
  • Process your requests or respond to any enquiries raised
  • To make/take payment from you
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you about changes to our service

Keeping you informed about our products and services:

From time to time, we would like to update you about new and exciting service offerings from YES, that we believe might be of interest to you. Where you have consented to us doing so, the vehicles we would use to do this would be a selection of the below;

- Email
- Text Message
- Post
- Online
- Social media
- Push notifications via apps, or by any other electronic means

Should you no long wish to receive any marketing from YES, you may opt out at any point by simply emailing: Please note, we will no longer send you marketing updates but we would occasionally be required to send you service / contract related messages.

Data Security:

Should any employees, agents, contractors and other third parties who require access to your personal data, will be limited and will only process on instructions. Please note, they are subject to a duty of confidentiality.

Use of Cookies:

What are cookies?

Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most websites use cookies.

What cookies are used on this website?

The cookies used on this website can be grouped into the following categories:

Essential – Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie used to enable you to log into your account on the website or which allows communication between your browser and the website.

Google Analytics – these cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Social Sharing – We use cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about a business or product advertised on our website.

How can I reject or opt out of receiving cookies?

If you want to reject cookies we use from this website you will need to delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies being stored on your machine in the future. For more information on how to delete or disable cookies from your browser please use the “help” function within your browser or alternatively visit Please be aware that disabling cookies may impact the functionality of this website.

Disclosing Information:

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered or to provide relevant delegate information to venues. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Retention of Information:

We do not wish to hold your personal data for any longer than required. Personal information provided for the purposes of booking to attend an event will be deleted upon closure of the project internally (Closure of the project will be determined upon final payment being made and completed post event evaluation).

Changes to this Policy:

Any changes to our Privacy & Cookies Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval. This privacy policy was most recently updated in May 2018.

Access to your information and correction:

You have the right to request a copy of the information that we hold about you. This is sometimes called a ‘Subject Access Request’. If you would like a copy of this information, please contact YES From 25th May, this request is free of charge.

Contact Us:

If you would like to exercise one of your rights as set out above, or you have a question about this policy or the way your personal information is processed, please contact us via email: